Privacy Policy

Last Updated: May 23, 2025

Contact Information

If you have questions or concerns about this Privacy Policy, please contact us at:

Disability Help Today,
LLC 4819 Emperor Blvd, Suite 400
Durham, NC 27703
Email: info@disabilityhelp.today

1. Introduction

Disability Help Today, LLC (“Disability Help Today,” “we,” “us,” or “our”) provides information designed to help you understand the disability benefits available through the Social Security Administration. This Privacy Policy explains how we collect, use, and share your information when you visit our website at https://www.disabilityhelp.today and use our services.

2. Information Collection

  1. Information You Provide

    When you complete a contact form or otherwise submit information on our website, we may collect personal details including your name, address, phone number, and email address; date of birth; information regarding your work history and medical condition; and details related to your potential Social Security Disability (SSDI) or Supplemental Security Income (SSI) eligibility.

  2. Information Collected Automatically

    We also collect certain technical information automatically when you use our website. This includes device and browser information (e.g., IP address, browser type, operating system), usage data (e.g., pages visited, session duration, and navigation paths), and cookies and similar tracking technologies which help us enhance your experience.

3. How We Use Your Information

The information we collect is used for the following purposes:

  1. Case Evaluation: To provide you with a free case evaluation and determine your potential eligibility for Social Security Disability or SSI benefits.
  2. Connecting You with Professionals:To share your information with participating disability attorneys or advocates who may contact you regarding your case.
  3. Communication:To send you important updates, responses to inquiries, and administrative messages.
  4. Improvement and Analysis:To monitor, analyze, and improve our website and services.

By submitting your information, you expressly consent to its use for the purposes described above. This consent also covers the sharing of your information with our network of disability professionals, who are only permitted to use it for evaluating your potential case.

4. SMS Program and Third-Party Data Sharing Restrictions

Information collected through our short code text (SMS) program, including mobile numbers and associated metadata, will not be shared with any third parties for marketing or promotional purposes. This ensures that your consent to receive text messages from us is strictly honored and not misused.

Our text messaging services may be powered by external service providers who are prohibited from using or disclosing your personal data except as needed to perform services for us. They are required to safeguard your information and retain it only for the duration and purpose we instruct.

All affiliated entities are required to comply with our privacy policies and applicable laws and regulations to protect your information.

5. Analytics and Advertising Partners

We utilize analytics services to monitor and improve our website, and we may collaborate with third-party advertising partners. These services may collect data about your interactions with our site and others you visit. Our partners may use cookies, pixel tags, and similar technologies to gather usage information to help us deliver more relevant content and advertisements.

6. Information Sharing and Disclosure

We do not sell or otherwise disclose your personal information to third parties except as follows:

  1. With Participating Professionals: Your information is shared with disability attorneys or advocates within our network solely for the purpose of evaluating your potential case.
  2. Service Providers:We may share information with trusted third-party service providers who assist us in operating our website and services, subject to confidentiality agreements.
  3. Legal Requirements:We may disclose your information if required by law, regulation, or legal process, or to protect our rights, privacy, safety, or property.

7. Your Choices and Opt-Out Options

Email or Phone Opt-Out: If you wish to opt out of receiving communications from us after submitting your information, please email your name and the phone number or email address you provided to: info@disabilityhelp.today with the subject line “Opt Out.” You may also text STOP to 855-226-2133 to opt out of SMS communications. For assistance, reply HELP or email us at info@disabilityhelp.today.

Cookies: Most browsers allow you to manage your cookie settings. For more information about how to adjust your browser’s settings, please refer to your browser’s help section or visit www.aboutcookies.org.

8. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. By using our website, you acknowledge that we cannot guarantee the absolute security of your information.

9. Children’s Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If we learn that a child under 13 has provided personal information without parental consent, we will take steps to delete that information as soon as possible

10. International Visitors

Our website and services are hosted in the United States and are intended for U.S. visitors. If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. When changes are made, we will update the “Last Updated” date at the top of this policy and, if material, we may provide additional notice on our website. We encourage you to review this policy periodically for the latest information on our privacy practices.

12. Problem Resolution

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us at the address or email provided above. We will make every effort to resolve your concerns promptly.

This Privacy Policy outlines how Disability Help Today collects and uses your information, ensuring that you are informed and in control of your personal data. If you have any further questions or need additional clarification, please let us know.